FAQ on Spotify Audio Converter for Mac
What's the differences between Spotify Audio Converter and other Spotify converter tools?
Spotify Audio Converter is the fastest Spotify to MP3 Converter on Mac which can convert Spotify Music at up to 10X faster speed than other DRM removal programs do. Furthermore, it can also keep ID3 tags and all metadata after converting.
I have received the code. How to register it?
1: Run it and click "Spotify Audio Converter > Registration" on the upper right or directly click the "key" icon from the main interface to register your program.
2: Fill the blanks with your Email address and Code you have received from the email. Then click OK.
What can I do if I get the message "Invalid Code" when trying to register?
1: First please make sure that you have downloaded the right program.
2: The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration popup dialog.
3: If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.
Why I can only convert the first 3 minutes of each audio and can only convert 3 songs each time?
It's the limitation of trial version. After you have bought a single user license, we'll send you a key/code to unlock the limitation.
What kinds of music format the program supports? What output format can it export?
Now, Spotify Audio Converter is specially designed for converting Music from Spotify to MP3, WAV, AAC, FLAC, ALAC and AIFF format.
Can I convert the entire playlist from Spotify?
Of course, you can. Tune4mac supports converting the entire playlist from Spotify to the program.
The output audio quality is unsatisfied, how to improve the output quality?
Please set the output format as AAC, bitrate as 320kbps and have a try. To customize output settings, please open program preferences by clicking Menu Bar > Settings or directly clicking the Setting button on the main interface. Then, set "AAC" as output format, "320kbps" as output quality in the pop-up window.
I encounter some problems that I can't find in FAQ. How can I get technical support?
Please contact us at email@example.com, tell us which problem are your encountering and provide us with detailed info like Mac OS, Spotify version, and program log files for analysis.
How to find the two log files of the program?
Just find the menu button on the upper right corner and click on File > Show Log File, A window which contains the log files would pop up. They are Spotify.log and Application.log.